We spend our time carefully seeking and developing products that fit a few simple criteria, they need to be durable, quality made with a simplistic, sustainable and ethical approach. Products that stand the test of time, that will age well, using the best materials and are not destined to end up in a landfill. All the product we carry supports people that share our vision.

We work with companies and people who are creating products that are better for our world, artists who have a passion for what they produce as we believe this translates into quality products that are manufactured more responsibly. We hope that these items will become part of your life story.

A shipping confirmation is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment.

We know how important your order is! Dinalfy provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.

We will always do our best to assist you, but Dinalfy does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.

This is normal. The tracking information normally lags behind the true status of your package. If it hasn't updated in over 2 weeks, please contact support.

Shipping times vary by country, but it normally takes about 10 to 25 business days for your item to arrive.

Dinalfy is proud to serve our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

It usually takes 10-25 business days to arrive in your country, however, in some instances; delivery may be delayed depending on your country's customs. [Store Name] is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.

Please allow 24-48 hours from the time you place your order for its status to update.