Shipping policy

Shipping Policy

Last updated: September 24, 2026

Thank you for shopping with Dinalfy. We’re committed to making your shopping and delivery experience simple and reliable.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing may take slightly longer during holidays, promotional periods, or periods of high order volume.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping & Delivery

Dinalfy offers Free Shipping on all orders.

Delivery times may vary depending on your location, product availability, shipping carrier, customs processing, and other circumstances outside our control.

Estimated delivery dates are estimates and cannot always be guaranteed.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address used when placing your order.

Please allow some time for tracking information to update after your shipment has been processed.

Multiple Packages

If your order contains multiple products, some items may be shipped separately. You may therefore receive more than one package or tracking number for the same order.

There is no additional shipping charge if your order is divided into multiple shipments.

Incorrect Shipping Address

Please make sure your shipping information is accurate before completing your order.

If you notice an error, contact Dinalfy as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.

Delayed Shipments

Occasional delays may occur due to weather, customs, carrier disruptions, high shipping volumes, or other circumstances outside our control.

If your tracking information has not updated for an extended period or your order appears significantly delayed, please contact us and we’ll help investigate.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact Dinalfy with your order number and any relevant photos or tracking information.

We’ll review the situation and help determine the appropriate next steps.