Terms of service
Terms of Service
Welcome to Dinalfy, we’re delighted to have you here. These Terms of Service (“Terms”) explain how you may use our website and services. By visiting our site and/or making a purchase, you agree to these Terms. Please read them carefully — they protect both you as a customer and us as a business.
If you ever have a question about these Terms, don’t worry, our support team is here to help at support@dinalfy.com.
1. Who We Are
This website is operated by Dinalfy, based in the United Kingdom. Throughout the site, the terms “we,” “us,” and “our” refer to Dinalfy.
We use Shopify as our e-commerce platform, which provides us with the tools and technology to serve you safely and reliably.
2. Using Our Store
By using our site, you confirm that you are at least the age of majority in your country of residence, or that you have consent from a parent or guardian.
You agree to use our products and services only for lawful purposes and not to interfere with or misuse our site (e.g., uploading viruses, spam, or unlawful content).
3. General Conditions
We may, at our discretion, refuse service if activity appears fraudulent, abusive, or harmful.
Apart from payment details (which are always encrypted), the content you share with us may be transmitted over networks in order to provide the service.
You agree not to duplicate, resell, or exploit our website or content without our written permission.
4. Information on Our Site
We aim to keep our site information accurate and up to date. Occasionally, errors such as typographical mistakes, pricing inaccuracies, or product description errors may occur. If you ever notice an issue, let us know and we’ll correct it quickly.
5. Products & Services
Products are offered online only and may have limited availability.
We always try to represent product colours and details accurately, but exact appearance may vary depending on your device.
We reserve the right to limit sales (e.g., by region, quantity, or customer), discontinue products, or adjust pricing at any time.
All returns, exchanges, and refunds are handled under our [Return & Refund Policy].
6. Orders & Billing
We may refuse or cancel orders that appear suspicious, fraudulent, or intended for resale.
If your order is changed or cancelled, we will attempt to notify you by email.
You agree to provide complete, accurate billing and account details so we can fulfil your order smoothly.
7. Third-Party Services & Links
Our store may provide access to third-party tools, services, or links.
These are offered “as is” without warranties, and your use of them is entirely at your own discretion.
If you choose to engage with third-party services (such as shipping providers, apps, or linked websites), please review their policies carefully.
8. User Content & Feedback
If you share feedback, ideas, reviews, or suggestions with us, you agree that we may use them (without obligation) to improve our products and services.
We may monitor and remove content we consider inappropriate, unlawful, offensive, or misleading.
9. Privacy
Your personal information is handled in line with our [Privacy Policy].
Because Dinalfy is based in the UK, our practices also comply with UK GDPR requirements.
10. Prohibited Uses
You agree not to use our site for:
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Unlawful purposes or encouraging unlawful acts
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Infringing on intellectual property rights
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Uploading viruses or harmful code
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Harassment, abuse, discrimination, or defamation
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Collecting or misusing others’ personal data
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Circumventing our security systems
We reserve the right to terminate access if these rules are broken.
11. Warranties & Liability
We strive to provide a secure and reliable service, but we cannot guarantee it will always be uninterrupted, error-free, or available at all times.
Products and services are provided “as is” unless otherwise stated.
To the fullest extent permitted by UK law, Dinalfy and its partners shall not be liable for indirect or consequential damages (such as lost profits, revenue, or data).
Nothing in these Terms limits your statutory rights as a consumer under UK law.
12. Indemnification
You agree to indemnify and hold Dinalfy harmless from any claim by a third party arising from your misuse of the site, breach of these Terms, or violation of law.
13. Termination
These Terms remain in effect until either you or we terminate them.
You may stop using our site at any time.
We may suspend or terminate your access if we believe these Terms have been violated, without prejudice to amounts owed before termination.
14. Governing Law
These Terms and any transactions with Dinalfy are governed by the laws of England and Wales.
15. Changes to These Terms
We may update these Terms occasionally. Changes will be posted on this page, with the “last updated” date revised. Continuing to use our site means you accept the updated Terms.
16. Contact Us
If you have any questions about these Terms, please contact us: